Terms of Service

sociilabs.com

Effective Date: February 11, 2026

1. Introduction and Acceptance of Terms

Welcome to SociiLabs. These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "User") and the applicable SociiLabs entity ("SociiLabs," "we," "us," or "our") governing your access to and use of the website located at sociilabs.com (the "Website") and any related services, features, content, or applications we may offer.

The Website is operated by:

  • SociiLabs LLC, a Wyoming limited liability company with a registered address at 30 N Gould St Ste R, Sheridan, WY 82801, United States; and
  • SociiLabs (Private) Limited, a private limited company registered in Pakistan with a registered address at 17-J, Architects Engineers Housing Society, Lahore, Pakistan.

BY ACCESSING OR USING THE WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND OUR PRIVACY POLICY. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE THE WEBSITE.

2. Eligibility

You must be at least 18 years of age, or the age of legal majority in your jurisdiction, to use this Website. By using the Website, you represent and warrant that you meet this eligibility requirement and have the legal capacity to enter into these Terms. If you are using the Website on behalf of a company, organization, or other entity, you represent and warrant that you have the authority to bind such entity to these Terms.

3. Description of Services

SociiLabs is a software development agency that provides software development, consulting, and related technology services to clients across various industries. The Website serves as an informational and marketing platform for our services and may include features for inquiring about our services, accessing resources, and communicating with our team through integrated tools such as live chat and messaging.

The Website is provided for informational purposes only and does not constitute an offer to provide services. Any engagement for services will be subject to a separate written agreement between you and SociiLabs.

4. User Conduct and Acceptable Use

When using the Website, you agree not to:

  1. Use the Website for any unlawful purpose or in violation of any applicable local, state, national, or international law or regulation;
  2. Transmit any material that is defamatory, offensive, harassing, fraudulent, or otherwise objectionable;
  3. Attempt to gain unauthorized access to any portion of the Website, other accounts, computer systems, or networks connected to the Website;
  4. Interfere with or disrupt the operation of the Website or servers or networks connected to the Website;
  5. Use any automated means, including robots, crawlers, or scrapers, to access the Website or collect data without our express written permission;
  6. Impersonate any person or entity or misrepresent your affiliation with any person or entity;
  7. Upload or transmit viruses, malware, or any other malicious code;
  8. Engage in any activity that could disable, overburden, or impair the proper functioning of the Website.

5. Intellectual Property Rights

All content, features, and functionality on the Website, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, software, and the compilation thereof, are the exclusive property of SociiLabs or its licensors and are protected by United States, Pakistan, and international copyright, trademark, patent, trade secret, and other intellectual property laws.

The SociiLabs name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of SociiLabs or its affiliates. You may not use such marks without our prior written permission.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website for personal, non-commercial purposes. This license does not include the right to: (a) modify or copy the Website or its content; (b) use the Website or its content for any commercial purpose; (c) download or copy account information for the benefit of another party; or (d) use any data mining, robots, or similar data gathering and extraction tools.

6. Third-Party Services and Links

The Website may contain links to third-party websites, services, or content that are not owned or controlled by SociiLabs. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

We use certain third-party services to enhance your experience on the Website, including Google Analytics for website analytics, Google Tag Manager for tag management, Meta Pixel for advertising measurement, Intercom for customer communication, and Fin AI Agent for automated customer support. Your use of such services is subject to the terms and privacy policies of those third parties.

You acknowledge and agree that SociiLabs shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such third-party content, goods, or services.

7. AI-Powered Features and Chat Services

The Website may include AI-powered features, including the Fin AI Agent provided by Intercom, to assist with customer inquiries and support. You acknowledge that:

  1. Responses provided by AI-powered features are generated automatically and may not always be accurate, complete, or current;
  2. AI-generated responses do not constitute professional advice and should not be relied upon as such;
  3. Your interactions with AI-powered features may be recorded and analyzed to improve our services;
  4. You should not share sensitive personal information, confidential business information, or any information you would not want stored or processed through such AI-powered features.

8. Disclaimer of Warranties

THE WEBSITE AND ALL CONTENT, MATERIALS, INFORMATION, AND SERVICES PROVIDED ON OR THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SOCIILABS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that:

  1. the Website will be uninterrupted, timely, secure, or error-free;
  2. the results obtained from using the Website will be accurate or reliable;
  3. the quality of any products, services, information, or other material obtained through the Website will meet your expectations; or
  4. any errors in the Website will be corrected.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SOCIILABS, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  1. Your access to or use of or inability to access or use the Website;
  2. Any conduct or content of any third party on the Website;
  3. Any content obtained from the Website;
  4. Unauthorized access, use, or alteration of your transmissions or content.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED ONE HUNDRED UNITED STATES DOLLARS (USD $100.00).

11. Governing Law and Jurisdiction

For Users in the United States and other countries (excluding Pakistan):

These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in Sheridan County, Wyoming for the resolution of any disputes arising out of or relating to these Terms or the Website.

For Users in Pakistan:

These Terms shall be governed by and construed in accordance with the laws of Pakistan. You agree to submit to the exclusive jurisdiction of the courts located in Lahore, Pakistan for the resolution of any disputes arising out of or relating to these Terms or the Website.

10. Indemnification

You agree to defend, indemnify, and hold harmless SociiLabs, its affiliates, and their respective directors, officers, employees, agents, partners, and licensors from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including but not limited to reasonable attorneys' fees) arising from: (a) your use of the Website; (b) your violation of these Terms; (c) your violation of any third-party right, including without limitation any intellectual property right, privacy right, or publicity right; or (d) any claim that your use of the Website caused damage to a third party.

12. Dispute Resolution

In the event of any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, the parties agree to first attempt to resolve the dispute informally by contacting each other through the contact information provided below.

If the dispute cannot be resolved informally within thirty (30) days, either party may initiate formal proceedings in accordance with the governing law and jurisdiction provisions set forth in Section 11.

13. Modifications to Terms

We reserve the right to modify these Terms at any time in our sole discretion. If we make material changes to these Terms, we will notify you by posting the updated Terms on the Website and updating the "Effective Date" at the top of this document. Your continued use of the Website following the posting of revised Terms constitutes your acceptance of such changes. We encourage you to review these Terms periodically for any updates.

14. Termination

We may terminate or suspend your access to the Website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the Website will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

15. Severability

If any provision of these Terms is held to be unenforceable or invalid by a court of competent jurisdiction, such provision shall be modified and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions shall continue in full force and effect.

16. Waiver

No waiver of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

17. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or agreements published by us on the Website, constitute the entire agreement between you and SociiLabs with respect to your use of the Website and supersede all prior or contemporaneous communications, whether electronic, oral, or written, between you and SociiLabs regarding the Website.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, or if you wish to exercise any of your privacy rights, please contact us at:

SociiLabs LLC

30 N Gould St Ste R

Sheridan, WY 82801

United States

Email: hello@sociilabs.com

SociiLabs (Private) Limited

17-J, Architects Engineers Housing Society

Lahore, Pakistan

Email: hello@sociilabs.com

If you are located in the EEA or UK and have concerns about our data practices that we have not adequately addressed, you have the right to lodge a complaint with your local supervisory authority.

Last Updated: February 11, 2026